Refund policy
Return & Replacement Policy – Lunari Store
We do not offer refunds on any products.
We only provide replacement in case of damaged, defective, or wrong items.
Replacement Policy:
Customers must request a replacement within 24 hours of delivery
An unboxing video/photo proof is mandatory
The product must be unused and in original packaging
Non-eligible cases:
Change of mind
Slight color/size variation
Used or worn products
Replacement Process:
Once approved, we will arrange a replacement within 5–7 working days
No extra charges for replacement (in valid cases)
For any issues, contact us at: support@lunaristore.in